Water Meters


If your household only uses a small amount of water, for example , because everyone is at work during the day, then a water meter may be the best option for you. If you have a large family, or perhaps use a lot of water because you do a lot of gardening, you may find that an unmeasured bill provides the best value for money

Most households can have a water meter. However, if the water company thinks it is impractical or unreasonably expensive to install a meter, they can refuse.  

If it is not possible to install a meter, the water company may still be able to offer you an ‘assessed’ charge where you pay a bill based on an estimate of your water supply usage or what other metered customers in your area pay, or you can carry on paying an unmeasured bill based on the rateable value of your property. 

Will I have to pay if I switch to a meter?

No. Most people in England, Scotland and Wales have the right to have a water meter installed free of charge. If you request a meter, your supplier will install it at no cost and you will be charged for your exact usage. You also have the right to ask your water company to switch back to an unmeasured charge within the first 12 months of installation.


How do I find out what the best option would be for me?

The Consumer Council for Water have an online calculator to help you assess whether you would benefit from switching to a meter.


Who supplies my water?

Welsh Water/Dwr Cymru supplies water and sewerage for Anglesey. If you have any queries about your water meter, supply or sewerage you should contact  them directly. Visit their website or telephone 0800 052 0145 (Monday – Friday 8am – 8pm, Saturday 8.30am to 1.30pm)

Where can I find other tips on reducing my bills and making my home more energy efficient?

The Energy Saving Trust can advise you on benefits, grants for insulation , reduced tariffs and special payment options for those struggling with their fuel bills. You can contact them free on 0800 512 012 or visit their website Energy Saving Trust